LIMITED WARRANTY INFORMATION
GRUPPE (“GRUPPE,” “us,” or “we”) provides 50% off to the customers that are eligible for the warranty replacement. The wheel specification will be identical to the original product, including diameter, width, offset, pcd, and color.
GRUPPE reserves the right to modify the terms and conditions at any time. Please note that this is not an insurance policy, this is a courtesy discount program for our customers.
All of our wheels are free of defects at the time of purchase. The wheels will carry a Limited Life Time Structural Warranty and 1 year warranty on finishes. The warranty only applies to the original purchaser and is not transferrable.
The warranty will be voided, If the wheels are modified in any way: including re-drilling, re-painting, or powdercoating. We do not cover any wear and tear from abuse, or misuse from the original intent of product, or accident. We do not warranty any wheels that are damaged due to harsh chemicals, or wheel cleaners, road debris, and normal wear and tear.
Other things that are not covered under warranty:
- Wheels used with spacers
- Incorrect tire sizes
- Incorrect mounting/balancing defects
- Damages caused by shipping, or handling
- Off-road, and track use
REPLACEMENT PROCESS
The replacement requests can be submitted online, or emailed to sales@gruppewheels.com. Our staff will review all the requests prior to approving the replacement warranty.
The 50% discount will be calculated from the original “MSRP” pricing of the wheel. Please note, that replacement RMA can take up to 60 days after approval. Improper returns without a proper documentation is subject to warranty denial, and the customer is responsible for the return shipping.
The replacement wheel, along with shipping costs are paid by the customer. Please allow 3-4 days to respond for all warranty requests. If the warranty is approved, the purchaser will be notified via preferred communication method.
DISCLAIMER
VEHICLE AND ENGINE MODIFICATIONS CAN BE DANGEROUS AND MAY LEAD TO INJURY OR DEATH. Any modifications made to your vehicle, and any consequences that may arise from them, are at your own risk. It is your responsibility to contact the manufacturer of your vehicle to verify whether any modifications will affect safety, warranties, performance, or other aspects of your vehicle. GRUPPE™ assumes no responsibility for any damages (DIRECT, INDIRECT, PUNITIVE, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR OTHERWISE) to you, your vehicle, or any other person or property. In no case will GRUPPE’™ liability exceed the original purchase price of the product. We are not liable for labor fees, removal and installation costs, or other incidental or consequential expenses.
Before performing any modifications, check with your local authorities regarding the legality of vehicle modifications on public roads. Many parts are intended solely for off-road use. Federal and state laws may prohibit the removal or alteration of devices or designs that impact vehicle emissions or safety for vehicles used on public roads. Violations of these laws may result in fines or penalties imposed by state or local governments. All headlights and clear lighting products are for off-road use only unless specified otherwise by local regulations.
GRUPPE (“GRUPPE,” “us,” or “we”) SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES FOR ANY BREACH OF WARRANTY OR FOR ANY EVEN, ACTIVITY OR HARM THAT MAY RESULT FROM THE USE OF ANY GRUPPE PRODUCT. GRUPPE EXCLUSIVELY IS LIMITED TO REPAIR OR REPLACEMENT OF THE WHEEL AS STATED IN THIS LIMITED WARRANTY.